Training & Education

Managing with Influence and without Authority

  • Dates: February 27
  • Time: 8:00am - 4:00pm
  • Seats Remaining:
  • Price: $300.00
  • Instructor: Dr. Dale Christenson, President and Founder of PMCOE Inc.
  • Location: CCC, 100 Maplebank Road, Victoria, BC V9A

Course Description:

This course provides participants with a deeper understanding of project management as well as skills to manage the people side of projects while working in matrix environments. The traditional intact work team is often not used for projects as teams are often drawn together from multiple functional areas. This leaves project managers or those leading such teams without many of the traditional managerial levers to get work done through other people. Therefore, different skills are required such as influence, persuasion and negotiations. 

During the course participants will gain knowledge on the following topics:

Review of project management fundamentals

Examination of 2 key Project Management Knowledge areas as identified in the Project Management Institute’s Body of Knowledge (5th edition):

1. Stakeholder Management
- Identify, assess, build trust respond and monitor
- Understand the relationship and power bases between self and stakeholders
- Stakeholder mapping

2. Communications Management
- Psychology of Influence and Persuasion
- Necessary conversations (building accountability)
- Negotiation tactics
- Presentation Skills
- Use the 4 Ms of Presentation

At the end of the course, participants will be able to:

- Recognize the need to use alternative methods to motivate teams
- Understand and know how to use appropriate power bases
- Understand and be able to apply influence and persuasion techniques within a project setting
- Understand a simplistic negotiation model
- Understand the importance of presentation skills in persuading decision makers mitigation strategies
- Understand and use a simplistic presentation model

Please note, this course includes catered lunch.  Please notify CCC if you have any food allergies and we will accommodate.  Thank you.

If you have any questions, or would like further information, please contact Michelle at or 778-265-5005.